Bringing Visibility to 10,000+ Locations Across 25 Countries

To support the continued growth of its retail footprint, Amplifon implemented Leasecake as a centralized platform for managing its lease portfolio and real estate operations. The goal was to move beyond static tracking tools and establish a system that could provide real-time visibility, reduce risk, and scale alongside the company’s growing  network of locations.

Leasecake brought Amplifon’s lease data, documents, contacts, and key dates into one unified system. Instead of relying on manual processes maintained by individuals, the platform created a single source of truth that could be accessed across teams—from real estate and facilities to finance and executive leadership. With hundreds of locations and multiple internal stakeholders involved in managing them, having a reliable, shared system became essential to keeping operations aligned.

Caputo notes that one of the first things that stood out was Leasecake was a very approachable intuitive platform for their fast-moving retail organization.

“Something I remember from the beginning was that it was easy to use. That was important for us because many different people in the organization need to access the information. At the same time, we were able to tailor the dashboards to the needs of the moment, which meant the system could evolve with us as the business grew.”

The platform’s flexibility allowed Amplifon to adapt reporting and dashboards based on what the organization needed most at any given time—whether that meant tracking upcoming lease expirations, monitoring maintenance activity, or reviewing key operational metrics tied to specific locations.

Leasecake also became a valuable decision-support tool for leadership. Caputo frequently references the platform when evaluating investments, store improvements, or lease negotiations, allowing him to quickly verify lease timelines and obligations before committing resources.

“If someone on the team says a store needs refurbishment or we need to make an investment, I can log in and immediately check when the lease expires. If it’s three years from now, that leads to a very different conversation than if the lease is ending soon. Having that information available instantly makes those decisions much easier.”

Beyond portfolio visibility, Leasecake strengthened collaboration across the teams responsible for acquisitions, integrations, and day-to-day operations. When new stores are acquired or opened, multiple departments must coordinate simultaneously—from HR onboarding employees to facilities installing equipment and real estate teams negotiating lease assignments. By centralizing lease information and location details, Leasecake ensures everyone involved is working from the same information.

Finance teams also benefit from direct access to accurate lease data through the platform.  With Leasecake, stakeholders can access the most current data themselves, improving accuracy and reducing administrative effort.

“For someone in my position, one of the biggest advantages is that multiple teams can access information directly and quickly. Instead of asking for files or waiting for updates, they can log in and see exactly what they need. That saves time and improves the accuracy of the information across the organization.”

The platform’s integration capabilities further enhanced operational efficiency. By connecting Leasecake with Amplifon’s financial systems, including Oracle, the company streamlined rent payment management and improved the accuracy of financial reporting tied to its real estate portfolio.

Caputo highlights that the relationship with Leasecake has also been defined by a collaborative, partnership-oriented approach. As Amplifon’s needs evolved—whether through portfolio growth, system integrations, or expansion into new markets—the platform evolved alongside them.

“What I like most about Leasecake is that we can grow together. Both sides are open-minded to partner, to understand what the need is today and where the need is going to be. That willingness to evolve with the customer makes a real difference.”

As Amplifon continued expanding its corporate retail network, Leasecake provided the structure, visibility, and flexibility needed to support that growth—helping the company manage hundreds of new hearing center leases with greater confidence and efficiency.